Fix incomplete or rejected company verification
Resolve missing pages, legal-name mismatches and unreadable company evidence.
Before you start
0 / 2 ready · checklist for this visit
Step 1: Review feedback
Step by step
- 1
Read the review status
Processing means extraction is running; Review means a decision is pending; Rejected needs correction. None of these means Verified.
- 2
Compare legal identity
Check company name, registration number, address and director information against the documents. A trading name alone may not identify the legal company.
- 3
Replace deficient evidence
Upload complete legible constitutional or registration documents. Avoid cropped scans, unrelated entities and missing pages.
- 4
Resubmit and check again
Follow the company section’s resubmission flow. If a field still cannot be extracted correctly, explain it to support and reference the source page.
Expected outcome
Corrected evidence suitable for company review.
Important checks
- Do not edit a scan to change the company identity.
Questions & answers
Can staff manually bypass verification so I can bid?
Trading requires verified company evidence. Ask for a review of correct documents rather than a bypass.