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Why bank evidence did not produce a supplier rating

Correct missing months, identity mismatches, duplicate evidence and unreconciled balances.

5 min readSupplierReviewed 4 November 2026

Before you start

0 / 1 ready · checklist for this visit

PROCESS FLOW 1 / 5

Step 1: Coverage

Step by step

  1. 1

    Check the six-month coverage

    Confirm six complete consecutive calendar months. A partial current month, a gap or duplicate pages do not provide complete coverage.

  2. 2

    Match the verified company

    Check statement account holder and registration information against Company. Evidence for another entity or an unverified identity cannot publish a valid score for this supplier.

  3. 3

    Check balance evidence

    Opening balances, closing balances and transaction summaries need to reconcile. Missing pages, unreadable amounts or inconsistent currencies can prevent assessment.

  4. 4

    Submit corrected evidence

    Read the specific reasons, prepare complete files within the limits and analyse again. If company identity changed, obtain a current matched assessment rather than relying on the old result.

Expected outcome

Evidence corrections that address the actual withholding reasons.

Important checks

  • Not rated is not a permission to replace the result with a manually entered high score.

Questions & answers

Will waiting turn an incomplete report into a rating?

Not if the required evidence is missing. Processing delays differ from an assessment that explicitly withholds a score for coverage or matching reasons.

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