Troubleshoot tender imports, missing bids and expired auctions

Step by step

1. 1

   For an import problem

   Check file type, file count and size limits shown in the uploader. Use clear PDFs or images and simple spreadsheet headings. Review extracted quantities, units and dates rather than republishing an unchecked draft.

2. 2

   For a missing tender

   Clear category, industry and delivery-region filters one at a time. A closed or unmatched tender may not appear in the current opportunity list.

3. 3

   For a rejected bid

   Check Company verification and the countdown. A bid submitted after closing is rejected even if the tender was open when you started typing.

4. 4

   For an uncertain submission

   Refresh the relevant list and check for the recorded bid or tender before repeating the action. Contact support with the tender reference and exact error if the outcome is unclear.

Important checks

• The bidding deadline is not extended by a browser or network delay.